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Frequently Asked Questions

FAQs

 

How often will a subscriber receive Tamuku alerts?

A Tamuku subscriber will receive alerts on all weekdays barring government holidays and in case of any technical difficulties. Team Tamuku informs its subscribers of any perceived delays or inconveniences beforehand.


I have subscribed to a particular WhatsApp channel on Tamuku but am yet to receive any alerts. What should I do?

In case of any such delays, don’t worry. Simply double check whether you have fulfilled the following instructions:

- Tamuku requests you to save its official contact number "+91-76195 79103" as instructed at the time of subscription payment, without which you will be unable to receive your alerts. 

- Please wait for up to 36 hours for us to confirm your payment. 

- You will receive your first Tamuku WhatsApp Alert within 48 hours after your payment is confirmed.

- In case of any added assistance, connect with us on WhatsApp: +91-76195 79103. Team Tamuku takes pride in providing its customers a personalised experience and we would be more than happy to hear from you.


Where can I find more information about Tamuku and its exclusive offers?

Tamuku works extensively in finding the most relevant and up to date news, information, opportunities and resources for you, so that you can attain maximum benefit. If you would like to receive added insight and alerts regarding all our channels such as FPO Alerts, Funding for NGOs, Development Sector Jobs and Events, follow us on our social media platforms:

Facebook

Twitter

LinkedIn

LinkTree


What should I do if I am not receiving alerts?

If you have not received any alerts in the last 3-4 days, then it might be due to the following reasons:

It’s a public holiday, in which case you will receive the alerts directly after the holiday/s.

It’s a weekend, in which case you will receive your Tamuku alerts on weekdays as mentioned under the subscription instructions.

Tamuku is facing technical glitches. In case of this, we request you to be patient 

In case you wish to receive personalised assistance, simply WhatsApp us your query on +91-7619579103 and we will get right back to you!


Can I post an opportunity on Tamuku?

Absolutely. Reach NGOs/ Development Professionals quicker and faster!


You can now use this platform to share any and all opportunities from your Organisation or Network to directly reach our 1500+ subscribers. NO fee required. Learn more here- Post an Opportunity on Tamuku


Does Tamuku provide a refund?

Due to the transactional costs and logistic complexity, we are not in a position to process requests for cancellation or refund of subscription/s to Tamuku Development Sector Alerts on WhatsApp or Tamuku Online Store. The amount once paid will not be refunded under any circumstances.


How do I unsubscribe from Tamuku Alerts Services?

Tamuku engages in complete transparency with its subscribers. If you need assistance, simply connect with us on WhatsApp: +91-76195 79103. Team Tamuku takes pride in providing its customers a personalised experience and we would be more than happy to hear from you.


If, however, you wish to unsubscribe, the process is hassle free. Just send us a message on our WhatsApp number +91-76195 79103 with ‘STOP’ as the main text and we’ll do the needful.


How do I continue my Tamuku Subscription on a new number?

If you no longer use your old number, lost your phone or chose to switch to a new number and want to continue your Tamuku Subscription - don’t worry! Text us on our WhatsApp number: +91-76195 79103 and inform us about the same. We will take it up from there and your continued subscription will begin in no time.


Are Tamuku alerts available on Telegram, Signal or Email?

Tamuku Alerts are only available on WhatsApp due to its wide-ranging accessibility and reach. However, we want to take our customers’ suggestions into consideration and as such, we will inform you of any changes regarding this in the future. 


Where is Tamuku’s head office?

Tamuku’s head office is based in Madurai, Tamil Nadu. To promote our policy of inclusivity and accessibility, our team consists of hard working individuals from all over India.


Who are the founders of Tamuku?

The founders of Tamuku, a WhatsApp Alerts Service for NGOs and Development Professionals in India - are Narendran T and Sathyanand S. You can read more about them on our About Us Page.